CompTIA A+ Certification Exam 220-1101 Practice Test 18

In the troubleshooting process, testing the theory to determine probable problem cause can also involve asking for assistance of more experienced peers.

First step

Once a plan of action to resolve the problem has been established, the next step in the troubleshooting process should be:

According to the troubleshooting methodology, verification of full system functionality and implementation of applicable preventive measures should be performed as the:

The last step of the troubleshooting process should come as the next consecutive step after: (Select 2 answers)

The last step of the troubleshooting process should involve:

A POST card is used for:

The Blue Screen of Death (BSoD) (a.k.a. stop error screen) in MS Windows indicates a fatal error that the system cannot fix on the fly to continue operate safely. BSOD provides technical information that might be of help for advanced users in solving the cause of the stop error. In older versions of Microsoft OSs, information displayed on the screen when Windows encountered this type of error typically included error code, memory address where it occurred, and the name of the driver that caused it. Starting from Windows 8, the error screen contains a stop code accompanied by a URL and QR code pointing to relevant troubleshooting resources on the Internet. For Windows to continue to operate BSOD requires a system restart, which happens either automatically, or can be performed manually with the Ctrl + Alt + Delete key combination, or by pressing the computer’s power button.

“Pinwheel” is an informal term used for describing stop error in:

Slow computer performance may be the result of:

In Microsoft OSs, Performance tab in Windows Task Manager allows to identify hardware components affecting system performance. In a similar fashion, Task Manager’s Processes tab can be used to identify compute-intensive applications and processes that can be the cause of sluggish system performance.

Excessive dust buildup inside the computer case might be the cause of overheating, which in turn may lead to:

Which of the following actions would solve the problem of leaking/burst/bulged capacitors inside the computer case? (Select 2 answers)

Which of the answers listed below refers to a common solution for BIOS date/time setting resets?

Which state of the HDD LED light typically indicates the drive’s normal operation?

An actuator arm assembly failure manifested by loud clicking noise emitted from the inside of the computer case is a problem symptom that should prompt for:

Which of the following could be of help in troubleshooting a system that attempts to boot to incorrect device? (Select 2 answers)

Restoring a RAID array after physical failure of one of the drives typically requires a very simple fix, which is the replacement of a bad drive. This solution will work for most of the RAID configurations except:

Which of the symptoms listed below might be causing extended read/write times on a storage drive?

Which of the following metrics might be of help in diagnosing the declining performance of a storage drive?

Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) allows for monitoring a system for anticipated:

When a computer monitor is unable to display image on the screen, the most common causes of this problem (and the easiest ones to fix) include: (Select 2 answers)

Which type of peripheral hardware would require the replacement of a burned-out bulb?

A permanent computer display screen discoloration caused by displaying the same static image for extended periods of time is known as:

A tiny spot on an LCD monitor display screen that permanently remains black when it should be activated and displaying color is commonly referred to as stuck pixel.